Website/online privacy
Privacy Policy outlines our approach to online privacy issues regarding personal information collected through our website: www.uftplaygrounds.com.au
UFT PLAYgrounds will handle personal information collected online with the utmost care, and will not knowingly use it in ways not explicitly consented to by the user who supplied the information and to whom the information refers.
UFT PLAYgrounds will handle personal information collected online consistently with the way that it handles personal information collected offline.
Other matters specific to our handling of personal information online are set out below.
- a) Cookies
No personal information is collected by UFT PLAYgrounds when individuals visit our website, unless they chose to provide it to us (for example, by sending us emails through our website or by submitting lead generating forms). However, we may collect certain data that does not identify individuals (sometimes called “web log information”) when they visit certain pages (such as the type of browser and operating system they have). We may also use “cookies” which are small files that are stored on computer and that manage the security and navigation process of the site. Users can choose to block these cookies but some portions of the site may not function correctly if they do. This type of data is collected for statistical purposes only, and while cookies will identify computer, they are unlikely to identify users personally.
- b) Email/SMS marketing
We will not SMS our marketing material unless customers have consented to this. This is a requirement of the Spam Act 2003. Further, customers can unsubscribe from our e-newsletter or other bulletins by using the “unsubscribe” facility contained in each electronic publication we send. Occasionally, UFT PLAYgrounds will send promotional email messages to prospective customers to marker a service or activity. This will only be done on reasonable belief that customers would be interested in the subject matter. In every case customers will be provided with clear and simple instructions on how to be removed from our mailing list
- c) Site security policy
Our website uses up-to-date technology to maximise the security of user’s personal information. UFT PLAYgrounds places great importance on the security of all information associated with our customers. Our security and privacy policy are continually reviewed and updated, the user information is accessed by authorised personnel. We aim to prevent accidental manipulation, destruction, use, disclosure loss or unauthorised access of data.
- d) Hyperlinks to other websites
Our website contains links to other web sites which we do not control; they are not covered by our Privacy policy. If users access other websites using the links provided, operators may collect information from users and use it in accordance with their privacy policy, which may differ from ours. We have no control over the types of information the site owners choose to collect and how they use it.
- e) Social Networking Acceptable Use Policy
UFT PLAYgrounds encourages all comments on any of our social networking pages (Facebook, YouTube, Twitter, Instagram, Google+, and any others), as we would like to hear from our fans, clients, friends and staff. Customer views, news, ideas, insights and criticisms about UFT PLAYgrounds are very important to us, yet the social networking sites must not be used to abuse others, expose others to offensive or inappropriate content, or for any illegal purpose.
It is the user’s responsibility to protect their personal privacy when using our social networking pages. We advise users not to include any personal information of either themselves or of others in their posts to the wall (such as email addresses, private addresses or phone numbers).
In addition, it is recommended to refrain from posting materials to the page that infringe the intellectual property rights of others and not to include internet addresses or links to websites, or any email addresses in posts to the wall.
Any information posted to the UFT PLAYgrounds Social Networking pages is recorded and used for the purpose of administering pages and addressing any comments made, while no attempt will be made to identify users except where authorised by law.
We are not responsible for the privacy practices or content of social networking pages.The responsibility of UFT PLAYgrounds is limited to our own postings made on any one of our social media pages that are managed by us or any of our representatives.
- f) Security
We use all reasonable endeavours to secure any Personal or Sensitive Information that we hold about information and aim to keep this information accurate and up-to-date. Technical and organisational security measures are in place to ensure the security of information and to protect it against deliberate or accidental manipulation, destruction, use, disclosure loss or unauthorised access.
Personal and Sensitive Information is stored behind industry standard firewalls and where applicable, protected by usernames and passwords. Where appropriate, Personal and Sensitive Information is kept within a locked storage room.
Changes to Privacy Statement
UFT PLAYgrounds reserves the right to change this Privacy Statement at any time. 2 weeks prior to any changes being made to the privacy policy, we will formally notify you by email. Any changes to Privacy Statement will be posted on the UFT PLAYgrounds website. In order to remain updated and informed on protection of Personal and Sensitive Information, we encourage users to review this Statement. If, at any time, you have questions, comments or concerns about our privacy commitment please contact us.
Access and correction of your personal information
The access to personal information that we and/or contractors hold can be obtained on request. It is at discretion of UFT PLAYgrounds to provide this information to individuals, depending upon legal circumstances. Users are entitled to tell us if they do not wish us to hold their information, we will remove all such information from our database. Individuals also have the right to ask us to correct information about them which is inaccurate, incomplete or out of date.
If you wish to seek access to or correction of personal information that UFT PLAYgrounds holds about you, please contact us on our website or email us at info@ultimateft.com.au. We may ask you to put your request in writing. It is important to us that the personal information we hold about you is accurate, complete and up to date.
Contact details
You can either provide a written request or complaint at one of our PLAYgrounds, or you can contact our main office:
- By letter: UFT PLAYgrounds, 92-94 Enterprise Avenue, Berwick, 3806
- By telephone: 03 9769 3137; or
- By email to info@ultimateft.com.au
This Privacy Statement applies to Body Mechanics Health & Fitness Pty Ltd t/a UFT PLAYgrounds, its employees and contractors.
If we decide not to correct or provide you with access to your personal information, we will give you our reasons for our decision.
Complaints
If you have a complaint about the way we have dealt with your personal information, please contact us at the above telephone numbers.
We will make all reasonable attempts to respond to your complaints or requests.
